Service Packages

Pick a package!

We have several support packages to accommodate Your Small Office and Home Business Needs

SILVER SERVICE PLAN

• 5 Hours x 5 Days Support
• Installation and Upgrade Services
• 4 OnSite Technical Support Hours per Month
• Support Account Management
• Software Upgrades
• Issue Completion Reports
• Root Cause analysis reports
• Quarterly Review meetings

GOLD SERVICE PLAN

ALL THE VALUE FROM THE SILVER PLAN PLUS:

• 8 Hours x 5 Days Support
• System Audit and Health Check
• Services
• System monitoring
• 8 OnSite Technical Support Hours per Month
• Software Upgrades
• Proactive notification of upgrades
• Support Engineer Training
• Quarterly Status Reports

PLATINUM SERVICE PLAN

ALL THE VALUE FROM THE SILVER AND GOLD PLANS PLUS:

• 12 Hours x 7 Days Support
• Unlimited Support Calls
• 12 OnSite Technical Support Hours per month
• Support Account Management
• Proactive notification of upgrades
• Weekly Status Reports

CUSTOM PACKAGES

Let us create a custom package for you.

Tell us where you want your business to go and how you want it to get there. Show us how your business thrives, and what kinds of support and services you’re most interested in. We’ll create a package with your own specifications in mind!

Call us for more information!